4

This discussion topic has been answered Discussion topic: Picture message charge

Reply
This message was authored by: Pegasus854

Picture message charge

Can anyone explain why I am being charged for picture messages when I am not sending any please?

Best Answers
This message was authored by: 63johnw Answer

Re: Picture message charge

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pegasus854  yes, long messages can be converted to mms and will be charged. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome

Re: Picture message charge

Posted by a Superuser, not a Sky employee. Find out more

There must be something in the message you sent that is being converted to a MMS, so are you sending emoji's ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Pegasus854
Level 1 icon
Topic Author
This message was authored by: Pegasus854

Re: Picture message charge

No but the messages are long could that be the issue? 

This message was authored by: 63johnw Answer

Re: Picture message charge

Posted by a Superuser, not a Sky employee. Find out more

Hi @Pegasus854  yes, long messages can be converted to mms and will be charged. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

Did this answer not help you?

Avatar for Pegasus854
Level 1 icon
Topic Author
This message was authored by: Pegasus854

Re: Picture message charge

Thank you

Reply
Answered - Go to Answer