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Discussion topic: Phone upgrade

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Samantha46
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This message was authored by Samantha46 This message was authored by: Samantha46

Phone upgrade

‎19 May 2024 02:46 PM

So I've been looking to upgrade my iPhone 11 to an iPhone 14. My contract ended last October and now I pay £14 a month for 20g of data which I don't use. If I wanted to change my data to 5gb it would still cost me £10 a month. However when I go to select a new phone contract the data cost for 5gb is only £5 a month however this offer isn't available if I wish to upgrade my current phone. If I choose to start a new phone altogether do I get to keep my existing mobile number ? 

many thanks in advance:)

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Phone upgrade

‎19 May 2024 03:03 PM

Posted by a Superuser, not a Sky employee. Find out more

Any new SIM will have a new number.

 

There is a protracted workaround with porting the old number out of the network and back to the new SIM.

I am just another Sky customer and my views are my own
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