0
Discussion topic: Phone swap
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Kelsieni
Message posted on 20 Nov 2025 02:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Phone swap
Hi guys, I sent my phone back today as I received my new one through doing a swap. I just had a panic moment, I did send my old phone back in the packaging my new one came in. And used the postal slip that came. But how do they determine it's your phone? I just wondered as it never had my name or anything as it didn't ask. Thanks!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 20 Nov 2025 02:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Phone swap
Hi @Kelsieni i believe there is a barcode/Qr code that identifies it as yours.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page