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Discussion topic: Phone swap

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This message was authored by: Q441eyr

Phone swap

when I swap my phone would the credit I get back be taken off of my phone bill each month until I need to pay again

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This message was authored by: caesarome

Re: Phone swap

Posted by a Superuser, not a Sky employee. Find out more

@Q441eyr 

If you swap your phone and there is amount owing to you then it will be applied to your account as a credit and will be used against your bills until all the credit has been used.

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This message was authored by: 63johnw

Re: Phone swap

Posted by a Superuser, not a Sky employee. Find out more

Hi @Q441eyr  when you swap the credit pays the balance of the swapped phone you have sent back. It doesn't pay off you monthly bills. If the swap value doesn't cover the balance of what's owed then the difference is added to your next bill. 

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