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Discussion topic: Phone ordered

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This message was authored by: Shanti1

Phone ordered

I ordered new phone in the morning what's the status 

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This message was authored by: caesarome

Re: Phone ordered

Posted by a Superuser, not a Sky employee. Find out more

@Shanti1 

The latest on your order can be found here:

 

https://www.sky.com/ordertracking

 

If nothing appears then this will be because further financial checks that will be carried out so if you pass these checks then you should be able to track it sometime over the coming week.


When it is due you will get an email or text from DPD with a one hour delivery slot.

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This message was authored by: Shanti1

Re: Phone ordered

It's been 3 hours nothing showing 

n I already paid 114 £

This message was authored by: PandJ2020

Re: Phone ordered

Posted by a Superuser, not a Sky employee. Find out more

@Shanti1 wrote:

It's been 3 hours nothing showing 

n I already paid 114 £


Keep monitoring it - we're other customers here and can't tell you anything more.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Phone ordered

Posted by a Superuser, not a Sky employee. Find out more

@Shanti1 

Please see the reply already provided. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: Phone ordered

Posted by a Superuser, not a Sky employee. Find out more

@Shanti1 wrote:

It's been 3 hours nothing showing 

n I already paid 114 £


As stated above @Shanti1 you have only just placed the order so you need to give it a few days for it to be processed, more so as you placed the order on a Saturday.

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