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This message was authored by: Jkd1

Phone order

Hi. I ordered a phone today. It initially said in stock, order by 9pm for next day delivery. But then the email confirmation said 1-2wks(but the phone came with a gift, so wasnt sure if it was the gift coming in 1-2wks as the sentences was a bit jumbled and it said your device. accessory will arrive in 1-2wks. 

And where look up delivery it says in progress coming soon. 

 

I onky really ordered it today as it said it was in stock and would come tomorrow. Is there any chance of that happening still or is it the case that it will be 1-2wks for sure


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This message was authored by: caesarome Answer

Re: Phone order

Posted by a Superuser, not a Sky employee. Find out more

@Jkd1 

If the email said 1-2 weeks then this is the time scale you are looking at.

 

What phone did you order as with some free gifts they are sent automatically and with others you have to put in a claim.

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This message was authored by: caesarome Answer

Re: Phone order

Posted by a Superuser, not a Sky employee. Find out more

@Jkd1 

If the email said 1-2 weeks then this is the time scale you are looking at.

 

What phone did you order as with some free gifts they are sent automatically and with others you have to put in a claim.

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This message was authored by: Jkd1

Re: Phone order

Thanks. Its odd as the site it still says order by 9pm for next day delivery for the phone I ordered(Samsung z fold 8 ultra) 

 

 

This message was authored by: caesarome

Re: Phone order

Posted by a Superuser, not a Sky employee. Find out more

@Jkd1 wrote:

Thanks. Its odd as the site it still says order by 9pm for next day delivery for the phone


It does happen I'm afraid.

 

The watch should come automatically after 30 days of receiving the phone.

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