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This message was authored by: pobthehammer

Phone number for Sky

Has anybody got a number I can call Sky on please as all the numbers I call cut off after 1 ring?


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This message was authored by: PandJ2020 Answer

Re: Phone number for Sky

Posted by a Superuser, not a Sky employee. Find out more

@pobthehammer wrote:

Thanks but I get the same issue to 150 it rings once then cuts off? I am looking to see if I can use my Data plan in KOS as I am a diamond VIP member or should I turn data roaming off please?


If you're Diamond VIP then you do not incur the £2 roaming charge for Roaming Passport Plus locations (for which Greece is one).

 

If you want to use data then you definitely do not turn data roaming off...

 

There is a fair usage limit of 25GB per billing period and calls to local (Kos) numbers are International calls.  Calls to UK are inclusive though...

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020

Re: Phone number for Sky

Posted by a Superuser, not a Sky employee. Find out more

Any mast issues reported here: Service status (Sky Mobile) | Sky Help | Sky.com | Sky Help | Sky.com

 

The number to call is 150 from your SIM (if you can).

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Phone number for Sky

Posted by a Superuser, not a Sky employee. Find out more

@pobthehammer 

With a Sky sim in your phone 150 is the number to call them in.

 

Is your issue anything we can help you with via here ?

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This message was authored by: pobthehammer

Re: Phone number for Sky

Thanks but I get the same issue to 150 it rings once then cuts off? I am looking to see if I can use my Data plan in KOS as I am a diamond VIP member or should I turn data roaming off please?

This message was authored by: PandJ2020 Answer

Re: Phone number for Sky

Posted by a Superuser, not a Sky employee. Find out more

@pobthehammer wrote:

Thanks but I get the same issue to 150 it rings once then cuts off? I am looking to see if I can use my Data plan in KOS as I am a diamond VIP member or should I turn data roaming off please?


If you're Diamond VIP then you do not incur the £2 roaming charge for Roaming Passport Plus locations (for which Greece is one).

 

If you want to use data then you definitely do not turn data roaming off...

 

There is a fair usage limit of 25GB per billing period and calls to local (Kos) numbers are International calls.  Calls to UK are inclusive though...

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: pobthehammer

Re: Phone number for Sky

Many thanks have a good weekend 😎

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This message was authored by: pobthehammer

Re: Phone number for Sky

Good evening I am in KOS and my mobile network selection is automatic on NOVA but my wives which is on the same account is on TELEKOM GR. Do you know which one it should be in please?

This message was authored by: PandJ2020

Re: Phone number for Sky

Posted by a Superuser, not a Sky employee. Find out more

@pobthehammer wrote:

Good evening I am in KOS and my mobile network selection is automatic on NOVA but my wives which is on the same account is on TELEKOM GR. Do you know which one it should be in please?


Either, it doesn't matter.

I am just another Sky customer and my views are my own even if you don't like the answers
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