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Discussion topic: Phone not working

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This message was authored by: Tina1978

Phone not working

while on a call it will suddenly cut off for no reason , also had people ring and said I don't answer?

cuts off when someone else calls the phone and cannot hear the other person at times when a call is working

I have a new iPhone 14 only got contract in December 

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This message was authored by: caesarome

Re: Phone not working

Posted by a Superuser, not a Sky employee. Find out more

@Tina1978 

If you are able to then give Sky a call on 150 (say nothing if asked anything by the bot) as they might want to send you another sim to try incase the one you have has developed a fault.

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