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Discussion topic: Phone contract

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This message was authored by Dale6661 This message was authored by: Dale6661

Phone contract

Hi, my phone contract is up this month, after 24 months, but sky are saying the sim is a 30 month contract, is this right. ? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Phone contract

Posted by a Superuser, not a Sky employee. Find out more

@Dale6661 

The swap 24 package comes with a 36 months contract. What this means is that after 24 months if you want you can swap the phone for a different one without having to actually pay the remainder of the contract off because the value of the phone itself will be used to pay it off.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Phone contract

Posted by a Superuser, not a Sky employee. Find out more

The device and SIM plans are separate.

 

As long as you've had the SIM for 12 months then you can cancel that.

 

As above, a Swap24 contract is actually 36 months.  (The 24 is referring to the normal point you'd consider a 'swap')

 

After paying for 36 months then you own the device completely and cannot swap it.

I am just another Sky customer and my views are my own
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