To keep a long story short, I've had a lot of issues since started my iPhone 17 phone contract, from sky removing my free sim from my account and also not taking the proper payments.
basically my recent bills have only been for my sim and not my phone, I received an email about this error in the system a few weeks ago and it basically said sky would pay the previous missing payments (which have been removed from the remaining cost) and that billing would be corrected on my next bill, but it hasn't?
im unable to call the sky helpline within the hours but I can't get in contact with anyone?
any advice appreciated
tia x
