Discussion topic: Phone call cut off

This message was authored by: N4j · ‎25 Mar 2024

I have unlimited calls but my phone calls cut at 3 hours automatically. I don't want that to be happening. Is there a possible solution?

This message was authored by: 63johnw · ‎25 Mar 2024

Hi @N4j your calls are subject to a fare usage policy which sky have set at 3 hours. There is nothing you can do to change it other than hang up and call again.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

View this Answer within the discussion

This message was authored by: 63johnw · ‎25 Mar 2024

Hi @N4j your calls are subject to a fare usage policy which sky have set at 3 hours. There is nothing you can do to change it other than hang up and call again.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Daniel0210 · ‎25 Mar 2024

@N4j

Whilst you have unlimited calls Sky have a fair usage policy.
https://www.sky.com/help/articles/sky-mobile-fair-usage-policy

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Seaqueen74 · ‎09 Oct 2024

Mine cuts out after an hour. Don't mind it I I call some one but we hen they c as ll me it a pain

This message was authored by: KHCox1 · ‎20 Nov 2024

Mine cuts off after 2 hours. Not great when you are dealing with gps and other medical services

Discussion topic: Phone call cut off

Phone call cut off

Re: Phone call cut off

All Replies

Re: Phone call cut off

Re: Phone call cut off

Re: Phone call cut off

Re: Phone call cut off

Was this discussion not helpful?

Search Sky Community

Start a new discussion