This discussion topic has been answered Discussion topic: Phone bill
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Message posted on 24 Sep 2026 11:28 AM
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After paying for my mobile phone sky are still charging me £18 a month why
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Message posted on 24 Sep 2026 11:51 AM
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You can cancel the sim if you've had it 12 months or longer. You'll need to call Sky to cancel it & you will lose the number. You can't cancel it here or online. Dial 150 from your Sky mobile. If you haven't had it 12 months then early termination fees will be applied.
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on 24 Sep 2026 11:35 AM
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Re: Phone bill
If you mean you've paid the balance off for a device you will still have a data plan until you cancel it.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 24 Sep 2026 11:45 AM
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Re: Phone bill
Yes I have paid off my balance but do I still need a data plan with sky or can I go elsewhere to possibly get a better one
Message posted on 24 Sep 2026 11:51 AM
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You can cancel the sim if you've had it 12 months or longer. You'll need to call Sky to cancel it & you will lose the number. You can't cancel it here or online. Dial 150 from your Sky mobile. If you haven't had it 12 months then early termination fees will be applied.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 24 Sep 2026 11:54 AM
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Re: Phone bill
Thanks I will keep it for the time being bye
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