Discussion topic: Phone bill post swap

This message was authored by: Ella27 · ‎16 Nov 2024

I recently received my November bill to find I have been charged for both devices? Is this correct? I have recently swapped my phone and my bill reflects that I am now paying for two devices? Future bills also show paying for 2 devices?

This message was authored by: caesarome · ‎16 Nov 2024

Until the company that handles the returns has processed your returned phone then you will still be charged for it as it can take 2-3 weeks for this to be completed.

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This message was authored by: caesarome · ‎16 Nov 2024

Until the company that handles the returns has processed your returned phone then you will still be charged for it as it can take 2-3 weeks for this to be completed.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Phone bill post swap

Phone bill post swap

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