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Discussion topic: Phone bill charge

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This message was authored by: BronwynB

Phone bill charge

Im wondering my my bill is 63.00
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This message was authored by: Daniel0210

Re: Phone bill charge

Posted by a Superuser, not a Sky employee. Find out more

@BronwynB 

 

As customers we obviously can't see your bill. 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending. Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Phone bill charge

Posted by a Superuser, not a Sky employee. Find out more

@BronwynB 

You can view your bill via the MySky app, so if you compare it with a previous one like last months what does it show ?

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