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Discussion topic: Phone battery

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This message was authored by: Keith197

Phone battery

How much is it to send my phone  back and get a new battery as it's battery is 80% and how long will it be 

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This message was authored by: daveNOS

Re: Phone battery

Posted by a Superuser, not a Sky employee. Find out more

@Keith197 wrote:

How much is it to send my phone  back and get a new battery as it's battery is 80% and how long will it be 


@Keith197 Those are questions the community cannot answer im afraid, you will have to go through the process of booking it in for a repair https://www.sky.com/productsettings/mobile/device/repair?faultCode= , it will almost certainly be quicker to have a local repair shop replace the battery, but that would only be recommended if the phone is outside of the warranty period(as 3rd party repairs will almost certainly invalidate any manufacturer warranty).

This message was authored by: 63johnw

Re: Phone battery

Posted by a Superuser, not a Sky employee. Find out more

Hi @Keith197  have a look online to get a rough idea of prices then ask sky, this isn't sky CS here. This is the sky repair procedure. You phone would likely be away a few weeks. 

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

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