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Discussion topic: Phone Number not showing correctly

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Avatar for LaureniPhone
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This message was authored by: LaureniPhone

Message posted on ‎25 Jan 2026 08:34 AM

Phone Number not showing correctly

I can make and receive calls from the number I have had for years but since switching to sky from my previous network the phone number showing on my iPhone settings is not correct, and iMessage is not working from my correct number, how can this be resolved?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎25 Jan 2026 09:30 AM

Re: Phone Number not showing correctly

Posted by a Superuser, not a Sky employee. Find out more

@LaureniPhone 

Try refreshing the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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