Discussion topic: Cancel guarantee
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Message posted on 24 Jan 2026 12:19 PM
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Cancel guarantee
I would like to cancel the guarantee that was offered to me. I no longer remember all the details, but as far as I remember, it was a free guarantee for about three months, which covered repairing or replacing devices if they were damaged. It was not only for the phone, but for other devices as well.
I am not sure about the exact amount or the terms, but I would like to cancel it in any case and make sure that no payments are taken now or in the future.
Thank you.
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Message posted on 24 Jan 2026 12:30 PM
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Re: Cancel guarantee
Do you mean device insurance through Sky Protect that's operated by Domestic and General Insurance? If so you should have had letters and/or emails from D&G with their contact details.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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