Personal/ Business signal

[LukeMvdd]

I recently got a new phone and I seem to have a personal and business signal set up but when I’m at home there’s no service on the personal signal, and when I'm out I have to send a text and then send it through business for it to send.   I'm unsure why I have a personal and business thing mentioned in my mobile data in setting and why the personal one doesn't seem to work

[Mr+Flibbles+86 · Accepted solution]

Hi there @LukeMvdd , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147