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Discussion topic: Payment

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This message was authored by: Chloe2026

Payment

I paid my Mobile bill and it's saying I haven't and now my account is on hold yet I've paid it 

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This message was authored by: caesarome

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Chloe2026 

If you made a manual payment then it might have gone into your account as a credit and not actually paid the bill so is this what has happened ?

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This message was authored by: Chloe2026

Re: Payment

How would I know 

This message was authored by: caesarome

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

If you look at your bill on the MySky app does this latest bill or the next one show a credit for the amount you have paid ?

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