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Discussion topic: Payment

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Avatar for Jane_
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This message was authored by: Jane_

Message posted on ‎30 Jul 2025 11:51 AM

Payment

I had insufficient funds for my bill to be paid on the usual date, when will they try again to take the payment Thank you Jane
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎30 Jul 2025 12:01 PM

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Jane_  Sky normally retry payment 10 days later

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for daveNOS
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This message was authored by: daveNOS

Message posted on ‎30 Jul 2025 12:02 PM

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Jane_ If you pay by direct debit then Sky will reattempt to take payment 10 days after it was first due.

 

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