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Avatar for Dalyn
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This message was authored by: Dalyn

Message posted on ‎07 Apr 2026 12:59 AM

Payment still demanded

I recently got me a pixel 10 pro XL and paid for 2 months of it which is 81£ in total why am I being subjected to another payment even when I changed my payment date and still made two payments before I changed my payment date.
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Avatar for PandJ2020
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This message was authored by: PandJ2020 Answer

Message posted on ‎07 Apr 2026 07:27 AM

Re: Payment still demanded

Posted by a Superuser, not a Sky employee. Find out more

Because the payments you made do not necessarily stop automated ones.

 

You can not change the payment date until 2 cycles have completed.

I am just another Sky customer and my views are my own even if you don't like the answers

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020 Answer

Message posted on ‎07 Apr 2026 07:27 AM

Re: Payment still demanded

Posted by a Superuser, not a Sky employee. Find out more

Because the payments you made do not necessarily stop automated ones.

 

You can not change the payment date until 2 cycles have completed.

I am just another Sky customer and my views are my own even if you don't like the answers
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