Payment plan different

[Sarah0604]

Why is my bill showing 17.50 for next month saying out of plan charges I want the same plan I always had at £10 a month nothing changed but your adding extra on please take a look at this for me 

[PandJ2020]

We can't see your bills.

'Out of plan' charges are usually for calls not included or roaming etc.

[63johnw]

Hi @Sarah0604  as mentioned out of plan charges include premium rate calls and texts, roaming abroad. Have you been abroad ?

[PandJ2020]

Calls to 08 numbers are also chargeable...

[Sarah0604]

No it's helpful I need to know it's staying at £10 

[Sarah0604]

Not helpful 

[PandJ2020]

Sky did increase prices recently.

But, again, we can't see your bills.

Call Sky on 150.

[63johnw]

Look at your bill @Sarah0604  it will tell you what the charges are for.