Discussion topic: Payment date confusion

This message was authored by: Anonymous · ‎13 Mar 2025

Hello, I recently changed my payment date to the 27th of each month and recived a confirmation text for this but I have just seen that my bills are dated from 24th not the 27th. I just want to check that my payment will come out on the 27th of each month and not the 24th.

This message was authored by: SKY1992bf · ‎13 Mar 2025

@Anonymous Can you post an image of your bill ensuring you block out personal information such as account number and phone number

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This message was authored by: caesarome · ‎13 Mar 2025

Sky bills are generated 14 days in advance so the 24th March bill would have been created in the 10th so no changes can be made to it including changing the date. If you have changed your date then it should apply from 27th April onwards and that bill will be slightly different due to it covering 3 extra days.

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Discussion topic: Payment date confusion

Payment date confusion

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