19 Mar 2023 09:12 PM
I'm in the U.S. visiting my family. But I need to pay my Sky bills please.
There are plenty of funds available in my Bank account, why aren't you taking my monthly Sky Payments as you do on a regular monthly basis???
19 Mar 2023 09:23 PM
Posted by a Superuser, not a Sky employee. Find out moreWe're just fellow Sky customers like yourself. If you have a Direct debit set up then Sky should take payment automatically.
19 Mar 2023 09:57 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have an active DD then there's no reason why it should stop.
if the payment was supposed to come out yesterday or today the it should come out tomorrow as it's a weekend.
19 Mar 2023 10:07 PM
Posted by a Superuser, not a Sky employee. Find out moreWe are customers here so what does your online bill show:
https://www.sky.com/manage/bill/
As stated above if the billing date falls on a Saturday, Sunday or on a Bank Holiday then it would be taken on the next weekday as payments are not taken of these days so if this is the case then din't pay it yourself as you will end up paying it twice as it will still be taken via your payment method.
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