Pathetic call centre in India

[kennwakinshaw]

Been trying to get my new iPhone 16 e to work properly since last Friday, made a load of calls to your Indian call centres none of which solved the problem and was passed from department to department & still unable to solve my problem. I wish I had never changed my phone as this one is worse than useless. 
All I want is to speak to someone in a U K call centre who can help

[caesarome]

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@kennwakinshaw wrote:

Been trying to get my new iPhone 16 e to work properly

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In what way is it not working, what is happening with it ?

[Daniel0210]

@kennwakinshaw 

Calls go through to the next available agent wherever they are based. There's no guarantee you'll speak to anyone UK based.

Perhaps tell us the issue with the 16e? 

[kennwakinshaw]

Unable to make a call using the favourites choice , incoming calls in some cases I'm unable to accept despite sliding the accept. Slide