Discussion topic: Parental lock
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Message posted on 08 May 2026 09:06 AM
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Parental lock
I need my parental lick turning off on my sim please
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Message posted on 08 May 2026 09:15 AM
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Re: Parental lock
@Tom841 wrote:I need my parental lick turning off on my sim please
@Tom841 No one on the community here can do that, you should be able to turn them off yourself via your account https://www.sky.com/help/articles/parental-controls-sky-mobile
Message posted on 08 May 2026 09:24 AM
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Re: Parental lock
Note that only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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