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Discussion topic: Parental guidance

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This message was authored by: Eva16

Parental guidance

Just tried to turn off but when asked to put my card details in it says I need to have a credit card to do this 

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This message was authored by: Daniel0210

Re: Parental guidance

Posted by a Superuser, not a Sky employee. Find out more

@Eva16 

Is this on a mobile?

 

If so, only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.

 

Edit- moved.,


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