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Discussion topic: Parental control
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This message was authored by: Parentalcontrol
Message posted on 16 May 2026 02:09 AM
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Parental control
I'm trying to turn off parental controls and it asks for my card details I put them in and it says card number invalid
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 16 May 2026 04:25 AM
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Re: Parental control
See this link
https://www.sky.com/help/articles/parental-controls-sky-mobile
Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.
▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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