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Discussion topic: Parcel has been damaged

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Vineela1
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This message was authored by Vineela1 This message was authored by: Vineela1

Parcel has been damaged

‎31 Dec 2024 12:20 AM

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today I received my sky order in post, as I opened my parcel box the mobile box is already opened in this way. The iPhone box seal is tampered. Can you please take this device box back and send another new device with sealed box.

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Parcel has been damaged

‎31 Dec 2024 06:38 AM

Posted by a Superuser, not a Sky employee. Find out more

@Vineela1 
In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.

 

You will need to contact Sky to discuss your options. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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