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Discussion topic: PROBLEM IN THE CONCLUSION

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Message posted on ‎10 Oct 2025 10:21 AM

PROBLEM IN THE CONCLUSION

I'm having trouble completing my purchase. I can't validate the document; it's being displayed on the front camera and automatically capturing the image. 

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Message posted on ‎10 Oct 2025 10:26 AM

Re: PROBLEM IN THE CONCLUSION

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@Felipe3 

What are you ordering and then what is it you are trying to do ?

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Message posted on ‎10 Oct 2025 10:52 AM

Re: PROBLEMA NA CONCLUSÃO

I'm trying to purchase a device, at the end it asks for document verification and I can't validate it. 

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Message posted on ‎10 Oct 2025 01:10 PM

Re: PROBLEMA NA CONCLUSÃO

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@Felipe3 

You will need to call Sky about this.

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Message posted on ‎10 Oct 2025 01:16 PM

Re: PROBLEMA NA CONCLUSÃO

Can I get support in Portuguese? My English is not good. 

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Message posted on ‎10 Oct 2025 01:21 PM

Re: PROBLEMA NA CONCLUSÃO

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Your English on here is fine so try contacting Sky via the social media links at the bottom of this page for help with this.

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Message posted on ‎10 Oct 2025 03:23 PM

Re: PROBLEMA NA CONCLUSÃO

I use a translator to write, I tried to use it online and I can't understand anything! 

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