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Discussion topic: PAC code not working

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This message was authored by: Cc811

Message posted on ‎14 Aug 2024 10:13 AM

PAC code not working

I have my PAC code to sky on Thursday morning 08/08/2024. I am still waiting today for this to fully port. I cannot receive calls or texts, I have rang everyday since the 09/08/2024 as Sky emailed saying it would be the 09/08/2024 that the port would be completed. 

The advisors on the phone cannot help keep telling me it will be working tomorrow morning and it is not. Can anyone advise please? 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎14 Aug 2024 10:17 AM

Re: PAC code not working

Posted by a Superuser, not a Sky employee. Find out more

@Cc811 

All you can do is to put in a complaint because as customers here there is nothing we can suggest to speed this up:

 

https://www.sky.com/help/complaints

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