Hi. After my simcard suddenly stopping working and new card can't be activated (sent to tech team to look at) I have decided to end my contract. They can't send me a PAC code by text as I won't receive it so have told me they'll send it by email which will take between 24 and 72 hours. After been given wrong information many times about my SIM activation I am wondering if anyone else had a PAC sent by email. I really need to keep my number as there are many things (work and personal) that I can't access due to not being able to receive a code by text. I can't change my option on these things either unless I am signed into my account which I can't do.
Update. I did receive a code by email and my SIM suddenly started working after 9 days of no service. I'm still leaving them though as I don't want to risk this happening again .
Update. I did receive a code by email and my SIM suddenly started working after 9 days of no service. I'm still leaving them though as I don't want to risk this happening again .
