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Discussion topic: PAC Code

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This message was authored by: mspicer

PAC Code

I would like to obtain a PAC code to upgrade my phone through Sky.

As my Skymobile account has more than one SIM activated I have been given a link to the website or to phone them with the number provided. 
What does this mean, why do I need a PAC code if I am already a Sky customer ?

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This message was authored by: caesarome

Re: PAC Code

Posted by a Superuser, not a Sky employee. Find out more

@mspicer 

You don't need a pac code from Sky to upgrade a phone as a pac is only needed if you want to move your mobile number to a different network.

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This message was authored by: mspicer

Re: PAC Code

so why is it asking if I want to transfer my number ?

This message was authored by: caesarome

Re: PAC Code

Posted by a Superuser, not a Sky employee. Find out more

@mspicer 

It is probably just a standard question so just say no so that you only upgrade the phone.

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This message was authored by: mspicer

Re: PAC Code

The options are:

yes - I'd like to transfer a number 

no - I'd like a new mobile number

ill decide later 

This message was authored by: PandJ2020

Re: PAC Code

Posted by a Superuser, not a Sky employee. Find out more

Sounds like you're activating a new SIM...  (you don't want to do this as it will be in addition to your current plan)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: PAC Code

Posted by a Superuser, not a Sky employee. Find out more

@mspicer 

When placing the order is it insisting that you order a new sim/data plan ?

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