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Discussion topic: PAC Code issue

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This message was authored by: joegood13

PAC Code issue

Hi All, 

 

Anyone have a "secret" number for getting hold of someone decent at Sky to transfer a SIM off and obtain a PAC?!

 

I've been trying, unsuccessfully for 4 days now. I get an error if I try to request a PAC via the web portal with a "sorry you can't process your request online at the moment please call us....". 

I've tried via 0345 05075, and 03337591018, 2 times I've been cut off mid-call, one time I was promised a call back that I never recieved and the other time the operative went off at a complete tangent trying to sell me Sky Broadband and offer me Sky Kids! 

 

Up to now I've always had pretty good service from Sky - but the last couple of weeks the service has been appalling, bordering on useless and extremely frustrating. 

 

If anyone has a decent number for escalation I'd appreciate it rather than trying to go in through the front door again! 

 

Cheers

 

 

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This message was authored by: caesarome

Re: PAC Code issue

Posted by a Superuser, not a Sky employee. Find out more

@joegood13 

There is no magic number so try the free 150 number to call Sky on.

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