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Discussion topic: Ordering a replacement sim

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This message was authored by: Mrtriumph84

Ordering a replacement sim

Hi I'm struggling with a replacement sim I ordered one but it hasn't showed up and now I'm struggling to reorder one can anyone help
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This message was authored by: GD1

Re: Ordering a replacement sim

Posted by a Superuser, not a Sky employee. Find out more

@Mrtriumph84   A new sim can take around a week toi be received, if it/s been more than a week you'll need to call

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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