@YuliaA
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.
As we’re customers here we have no insight into stock levels or delivery timescales.
If you have ordered a latest model iPhone 17 delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.
After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
▪️I AM NOT A SKY EMPLOYEE (even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
