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Discussion topic: Order

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This message was authored by MarybethL This message was authored by: MarybethL

Order

I put in an order for a laptop and I got sent a confirmation email saying my item would shortly be delivered but it hasn't been dispatched yet and I'm not sure why 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

@MarybethL wrote:

I put in an order for a laptop and I got sent a confirmation email saying my item would shortly be delivered but it hasn't been dispatched yet and I'm not sure why 


@MarybethL 

We won't know either. Perhaps Sky are waiting for new stock. The most up to date information on your particular order should be available at https://www.sky.com/help/articles/track-sky-order
As customers we have no insider knowledge regarding stock levels or delivery timescales for any device. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Order

Posted by a Superuser, not a Sky employee. Find out more

@MarybethL wrote:

I put in an order for a laptop and I got sent a confirmation email saying my item would shortly be delivered but it hasn't been dispatched yet and I'm not sure why 


@MarybethL 

We won't know either. Perhaps Sky are waiting for new stock. The most up to date information on your particular order should be available at https://www.sky.com/help/articles/track-sky-order
As customers we have no insider knowledge regarding stock levels or delivery timescales for any device. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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