@SazLK
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
Can you confirm you need a replacement sim with the same number?
Are you the Sky Mobile account holder and do you still have access to the primary mobile phone number?
If you are we may be able to get you some help via the Community Messaging Team on here.
Let us know if you wish to try that after answering the above questions otherwise you'll need to call Sky.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
