Order rejected

[Shirley35]

What is the credit check done by sky? 

[caesarome]

@Shirley35 

Details on it can be found here:

https://www.sky.com/help/articles/credit-checks-sky-mobile

If you have failed the credit check then this will be something you need to look into yourself. You could sign up on a free months trial at somewhere like Experian which will give you access to your credit record. If you do this remember to cancel before the free month finishes.

[Shirley35]

Any idea if background checks? Is that mean criminal record?

[Daniel0210]

@Shirley35 

Neither Sky nor any other provider will have access to a prospective customer's criminal record history. Only law enforcement can access that. 

[Shirley35]

Thank you, but what else background check would relate to? I couldn't think of I have a bad record or credit check 

[Daniel0210]

@Shirley35 

The link provided by @caesarome provides the process. 

[caesarome]

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@caesarome wrote:

@Shirley35 

If you have failed the credit check then this will be something you need to look into yourself. You could sign up on a free months trial at somewhere like Experian which will give you access to your credit record. If you do this remember to cancel before the free month finishes.

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