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Discussion topic: Order not received yet

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Avatar for Adu
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This message was authored by: Adu

Message posted on ‎05 Feb 2026 08:42 AM

Order not received yet

I was supposed to receive my order of Samsung galaxy S25 yesterday but it didn't come. What should I do now to get it.
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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎05 Feb 2026 08:46 AM

Re: Order not received yet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Adu  the latest on your order will be found here. 

https://www.sky.com/help/articles/track-sky-order

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This message was authored by: caesarome

Message posted on ‎05 Feb 2026 09:30 AM

Re: Order not received yet

Posted by a Superuser, not a Sky employee. Find out more

@Adu 

If it was due for delivery DPD would have give you a one hour delivery slot so if they didn't do this then it was not due for delivery yesterday.

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