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Discussion topic: Order delivery

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This message was authored by KSingh1 This message was authored by: KSingh1

Order delivery

When will my order be delivered ? Only coming soon is shown in place of expected delivery date.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Order delivery

Posted by a Superuser, not a Sky employee. Find out more

@KSingh1 
We are fellow customers on here so we don't know that. You aren't contacting Sky Customer Services by posting on the forum.


After the credit checks have been completed (these take longer if the order was placed over a weekend) the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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