@Facchini wrote:
I switched from operator 3 to SKY mobile I paid 100 and my change was cancelled but I didn't get a refund
@Facchini
Do you mean you failed the necessary credit checks?
See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile
Any upfront payment you’ve made should be refunded after about 14 days but recent posts suggest it’s taking a bit longer in which case you’ll need to contact Sky to chase it up.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
