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Discussion topic: On Wi-Fi but data being used
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This message was authored by: DonsPinky
Message posted on 07 Dec 2025 04:33 PM
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On Wi-Fi but data being used
I've just had a second "almost out of data" this week, but I'm not using my data out of the house (hadn't even left the house for 3 days when the first one came through) and I'm on WiFi. I've ran checks, my broadbands working and my wifis apparently fine, I'm definitely on the WiFi on my phone, so what's going on???
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Dec 2025 04:40 PM
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Re: On Wi-Fi but data being used
Hi @DonsPinky sounds your phone is losing WiFi connection then dropping onto mobile data. Turn off mobile data in your phone settings when on home WiFi.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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