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Discussion topic: On Wi-Fi but data being used

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This message was authored by: DonsPinky

On Wi-Fi but data being used

I've just had a second "almost out of data" this week, but I'm not using my data out of the house (hadn't even left the house for 3 days when the first one came through) and I'm on WiFi. I've ran checks, my broadbands working and my wifis apparently fine, I'm definitely on the WiFi on my phone, so what's going on???

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This message was authored by: 63johnw

Re: On Wi-Fi but data being used

Posted by a Superuser, not a Sky employee. Find out more

Hi @DonsPinky  sounds your phone is losing WiFi connection then dropping onto mobile data. Turn off mobile data in your phone settings when on home WiFi. 

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