0
Discussion topic: Old sim on new phone
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Manda65
Message posted on 06 Jan 2026 12:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Old sim on new phone
- So. Have just upgraded phone and contract, from Sky to Sky. They sent me esim details only to be told that I can't have esim and normal sim at same time. Told by Sky, when I phoned them, to use old sim; so put it in new phone. Trouble is, the new contract is now not showing and I'm getting reminders to activate esim!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 06 Jan 2026 12:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Old sim on new phone
Any new dataplan will have a new phone number. So if you want to keep your phone number then do not activate any new dataplan and move the SIM as you have. (This will be your original dataplan and number).
The reminders to activate will timeout after 31 days.
I am just another Sky customer and my views are my own even if you don't like the answers
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page