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Discussion topic: Old sim on new phone

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This message was authored by: Manda65

Old sim on new phone

  • So. Have just upgraded phone and contract, from Sky to Sky. They sent me esim details only to be told that I can't have esim and normal sim at same time. Told by Sky,  when I phoned them, to use old sim; so put it in new phone. Trouble is, the new contract is now not showing and I'm getting reminders to activate esim!
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This message was authored by: PandJ2020

Re: Old sim on new phone

Posted by a Superuser, not a Sky employee. Find out more

Any new dataplan will have a new phone number.  So if you want to keep your phone number then do not activate any new dataplan and move the SIM as you have.  (This will be your original dataplan and number).

 

The reminders to activate will timeout after 31 days.

I am just another Sky customer and my views are my own even if you don't like the answers
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