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Message posted on ‎18 Sep 2026 04:48 PM

Old phone being sent back

I sent my old phone back and its being returned 

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Message posted on ‎18 Sep 2026 06:21 PM

Re: Old phone being sent back

I did factory reset it

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Message posted on ‎18 Sep 2026 04:49 PM

Re: Old phone being sent back

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@Ciaramcnamee wrote:

I sent my old phone back and its being returned 

Ok, look out for it when it arrives then.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎18 Sep 2026 05:12 PM

Re: Old phone being sent back

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@Ciaramcnamee 

If you mean it is being sent back to you then could it be because you didn't factory reset it ?

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This message was authored by: Ciaramcnamee Answer

Message posted on ‎18 Sep 2026 06:21 PM

Re: Old phone being sent back

I did factory reset it

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This message was authored by: Ciaramcnamee

Message posted on ‎18 Sep 2026 06:22 PM

Re: Old phone being sent back

Dont be smart

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Message posted on ‎18 Sep 2026 07:29 PM

Re: Old phone being sent back

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@Ciaramcnamee wrote:

I did factory reset it

When it turns up @Ciaramcnamee you will need to call Sky to find out why this has happened.

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