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This message was authored by: Kirsty-35

Message posted on ‎30 Nov 2024 08:17 AM

Old mobile

Have you received my old mobile phone yet.
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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎30 Nov 2024 09:33 AM

Re: Old mobile

Posted by a Superuser, not a Sky employee. Find out more

If you got tracking details when you returned it @Kirsty-35 it should show if it has arrived now but as explained above it can take a few weeks to be processed.

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎30 Nov 2024 08:35 AM

Re: Old mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kirsty-35  the tracking information you received when sending it should tell you. The company that deals with return takes 2-3 weeks to process them. When did you send it ? 

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This message was authored by: Kirsty-35

Message posted on ‎30 Nov 2024 08:38 AM

Re: Old mobile

Ahright ok didn't realise took so long to process it though, thank you. Sent it on the 24th November x 

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This message was authored by: caesarome Answer

Message posted on ‎30 Nov 2024 09:33 AM

Re: Old mobile

Posted by a Superuser, not a Sky employee. Find out more

If you got tracking details when you returned it @Kirsty-35 it should show if it has arrived now but as explained above it can take a few weeks to be processed.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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