Old Sky sim number to new sky sim plan

[larabell1]

Apologies if the answer is here somewhere,

just had a new sky phone and new sim delivered but can I keep my old sky number in the new sim data plan

inhave read on here sky sim number to a new sky sim is t achievable,surely not?

thanks in advance 

matt

[caesarome]

You can put the sim you currently have and the data plan that goes with it into your new phone. If you have been sent a new one then don't activate it as it will be cancelled after 30 days so you will not be charged for it.

[GD1]

@larabell1  If you ordered a new data plan you cannot transfer a number from one Sky sim to another.  If as @caesarome  it's just a second sim then you don't need to use it.

[larabell1]

Thanks for the help, like a complete banana I have activated the new sim as the data/cost was better than the old one

i guess I have to now pay for the new sim and go with the new number

cant see why sky can't move the old number to the new sim

how do I cancel a sky sim as I don't need two live sims

matt

[63johnw · Accepted solution]

Hi @larabell1  its not just sky, you can't port inside other networks too. There is a way to close your old sim and move that number to your new sim. Port the old number to another network on PAYG then port it back onto the new sim. If you don't want to do that then call sky on 150 to cancel whichever sim you don't want.