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This discussion topic has been answered Discussion topic: Number of devices

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This message was authored by: MichaelG64

Number of devices

How do I remove the number of devices held on Sky app which I no longer have


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This message was authored by: caesarome Answer

Re: Number of devices

Posted by a Superuser, not a Sky employee. Find out more

@MichaelG64 

You can't remove them as only devices returned to Sky will be removed and this can take a number of months to be completed. Amy that you are not paying Sky for will not count as an active device so don'[t count against the five you are allowed on your account.

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This message was authored by: caesarome Answer

Re: Number of devices

Posted by a Superuser, not a Sky employee. Find out more

@MichaelG64 

You can't remove them as only devices returned to Sky will be removed and this can take a number of months to be completed. Amy that you are not paying Sky for will not count as an active device so don'[t count against the five you are allowed on your account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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