This discussion topic has been answered Discussion topic: Number of devices
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Message posted on 24 Oct 2026 05:05 PM
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How do I remove the number of devices held on Sky app which I no longer have
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Message posted on 24 Oct 2026 05:13 PM
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You can't remove them as only devices returned to Sky will be removed and this can take a number of months to be completed. Amy that you are not paying Sky for will not count as an active device so don'[t count against the five you are allowed on your account.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 24 Oct 2026 05:13 PM
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You can't remove them as only devices returned to Sky will be removed and this can take a number of months to be completed. Amy that you are not paying Sky for will not count as an active device so don'[t count against the five you are allowed on your account.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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