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Discussion topic: Number not working so can’t receive code for replacement eSIM

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Avatar for SammLouise
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This message was authored by: SammLouise

Message posted on ‎07 Dec 2025 10:53 AM

Number not working so can’t receive code for replacement eSIM

I've accidentally deleted my eSIM so now can't receive message for codes to replacement sim

 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎07 Dec 2025 11:20 AM

Re: Number not working so can’t receive code for replacement eSIM

Posted by a Superuser, not a Sky employee. Find out more

Hi @SammLouise  try asking for the code to be sent via email. Failing that ask for a replacement physical sim, once it arrives you can activate it then convert to esim if you want to. 

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