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This discussion topic has been answered Discussion topic: Number not ‘associated’ with device after porting.

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This message was authored by: Kerry911

Number not ‘associated’ with device after porting.

I recently switched from O2 to sky mobile. 
I kept my number and it transferred over fine, but ever since my iPhone still shows that my number isn't associated with my device and will 'expire' from my iMessage/facetime and I cannot fix it. 
I've gone into the settings where you can manually change the number but clicking 'save' does nothing. The number doesn't change. 
how can I fix this??


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This message was authored by: caesarome Answer

Re: Number not ‘associated’ with device after porting.

Posted by a Superuser, not a Sky employee. Find out more

Give this a try @Kerry911 :

 

Go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

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This message was authored by: caesarome Answer

Re: Number not ‘associated’ with device after porting.

Posted by a Superuser, not a Sky employee. Find out more

Give this a try @Kerry911 :

 

Go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Kerry911

Re: Number not ‘associated’ with device after porting.

THANK YOU!!!!

this worked!! 

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